Support

StreetProof runs on iPhone, with an optional Apple Watch app. There's no Android or web version at this time.

Tap the start button to begin. Tap end to stop.

Open Menu → Settings and set Default Activity to Walking before you start. Every workout you record after that will be saved as a walk until you change the setting back.

The default is Running, so if you switch back and forth between running and walking, remember to update this setting each time you change activities.

Yes. StreetProof works on iPhone alone: start a run, keep your phone with you, and the app records your route. The Apple Watch companion is optional.

Yes. The Watch app is designed to work independently if you have a cellular Apple Watch, so you can leave your phone at home and still have the full live-map experience on your wrist.

Without cellular, the Watch still records GPS and syncs to your iPhone when reconnected (so your workout will save fine), but the live map view on the Watch requires either cellular service or your iPhone within range.

Nope. If you already have a running app you love, keep using it. Any workout with a GPS route that gets saved to Apple Health (whether from Apple Fitness, Strava, Nike Run Club, or anything else) shows up in StreetProof automatically. Your past routes appear on the map, and with StreetProof+ those runs count toward your Proof Pin coverage too.

Even without recording a single workout in it, StreetProof gives you the full map view of everywhere you've been, your workout history with route visuals, and all the stats and splits from every run.

Apple Health is StreetProof's data foundation: the app pulls your existing workouts from it and writes new ones back to it. If your current app already saves workouts to Apple Health (many popular running apps do), there's nothing special to do; your runs show up in StreetProof automatically. The steps below are only for history that isn't in Apple Health already.

If yours isn't, start in your platform's settings or support pages. Most popular workout platforms offer a bulk export of your data, usually as GPX, TCX, and/or FIT files.

Then let FitFerry do the heavy lifting. It's our app built for exactly this: bulk import individual files or a whole zip of them straight into Apple Health. Once your history lands there, your past routes show on your map, and with StreetProof+ they count toward your Proof Pin coverage; everything StreetProof has to offer, backed by every run you've ever done.

Want to take your data elsewhere someday? Both StreetProof+ and FitFerry offer export too, individual and bulk. Your runs are yours.

Open Settings on your watch app by tapping the gear icon. You'll find map layers (past routes and, with StreetProof+, Proof Pins with per-city control), custom routes to show or hide, split notifications (vibrate, an on-screen alert, or spoken with StreetProof+), heart rate zone cues, run display options like starting on the metrics screen or adding distance and time to the map screen, your in-run metric slots, and a Sync Now button to pull the latest from your phone.

Yes — tap the layers button on the map. Past Routes shows or hides your history with one switch, and Multicolor beneath it draws each run in its own color instead of one shared route color, which makes overlapping runs easy to tell apart. With StreetProof+, a Proof Pins group adds separate switches for uncompleted and completed pins. Which activity types appear and count — runs by default, plus walks and rides — is set in Menu → Settings.

The watch has its own set of layer switches in its Settings, so you can run a clean map on your wrist and a full one on your phone.

Yes. In the map's layers panel, Filter by Date shows the last 30 days, this year, the last 12 months, or a custom range you pick — it changes what's drawn on the map, never what counts toward coverage.

When a date filter is active, the map's layers button fills in blue so you'll never wonder where your routes went.

The difference is intentional. The phone draws every run as its own separate route — however many runs you have, each one is its own line on the map. The watch instead combines your full running history into a single merged layer: everywhere you've run is shown, but that street you run down every week is only drawn once, cleanly, instead of multiple times on top of itself.

This keeps the watch map fast and readable at wrist size — street names stay legible instead of disappearing under stacked routes — and it lets your watch carry your entire running history no matter how large it grows.

All of your detailed route data is safely maintained on the phone and in Apple Health, and your last ten runs remain viewable as individual routes in Recents on the watch.

Look for the trophy button — on a run's detail page, on a city in Progress, and on the map. Choose a still image or a short video: a still shows things as they stand; a video replays how they got there — a run drawing itself in, or a city filling up run by run. Stills and single-route animations are free. Proof Pins, city replays, and whole-map replays are part of StreetProof+.

The shape, the background, the date range, and whether stats ride along. You choose what's in the frame — your routes, your pins, or both — and whether it's a still or an animated drawing that builds over a duration you pick.

StreetProof+ is an optional upgrade that turns your map into a game and adds a set of power features:

• Proof Pins: every block in your cities gets a pin. Run the street and the pin is yours; watch your map fill in run by run.
• Progress by city: completion percentages, pin counts, and a coverage map for every city you're working on.
• Location Beacon: every activity emails a contact you choose a link to follow along live.
• Custom routes: map out new ground with your past runs and pins in view, then follow along live on your phone or watch.
• Spoken splits and zone alerts: mile and pace in your ears, and a cue when you leave your target heart rate zone.
• Fresh Start: restart your coverage from a date you choose, without deleting anything.
• Shoes: track mileage across your rotation.
• GPX and CSV export: take your runs with you, including ones imported from Apple Health.
• Proof: Proof Pins on your exports, and replays of a whole city or your whole map filling in.

The complete running app: live route tracking, every route on your coverage map with layers and date filters, your full workout history including indoor activities, heart rate zones on every workout, detailed metrics and splits, Apple Health sync, and the Apple Watch app. No ads, no run limits.

Open Menu → Settings → Shoes to build your roster — add each pair, with a starting mileage if it's already been on the road. Assign a pair to any run from the workout's detail page, and mileage adds up automatically from your run history. Retiring a pair keeps its history; deleting one returns its runs to Unassigned.

Your roster syncs through iCloud, so it survives a new phone or a reinstall.

Custom routes are for planning your run before you head out the door. Open Menu → Custom Routes and draw right on the map: tap to extend the route, drag to reshape it, and undo if you change your mind. The total distance updates as you draw, and a layer bar on the drawing screen lets you flip past runs and Proof Pins on while you plan.

Saved routes sync to your watch and appear as a map overlay during a run on either device, so you can follow along as you go. On the watch, choose which routes show in Settings → Custom Routes.

Two options: $4.99 a year with a 7-day free trial, or $19.99 once for lifetime access with no subscription at all. You'll find the upgrade anywhere you see the StreetProof+ badge in the app; Menu → Progress is the easiest place to start.

The trial runs on the yearly plan: everything unlocks free for 7 days, and you're only charged when the trial ends. If it's not for you, cancel any time before then in your iPhone's Settings (tap your name → Subscriptions) and you won't pay a thing.

Your runs, your workout history, and every past route on your map are part of the free app — they stay right where they are. StreetProof+ features stop, including Proof Pins, custom routes, and Location Beacon. If you resubscribe, your coverage rebuilds automatically from your run history.

You never pay twice. Your purchase is tied to your Apple ID: open Menu → Progress, tap Get StreetProof+, then tap Restore Purchases. The app unlocks and runs a short setup that scans your run history and lights your map back up. Your Proof Pin progress is rebuilt from your workouts, so nothing is lost.

App Store purchases are billed by Apple, so refunds go through Apple too. Sign in at reportaproblem.apple.com, find the purchase, and request a refund. Apple reviews and decides these directly.

And if something in the app drove you to a refund, we'd genuinely like to know. Email us.

StreetProof uses five zones, built from your own numbers rather than a formula alone. Your max heart rate comes from the highest readings in your own recent activities — or an estimate from your age if there isn't enough history — and your resting heart rate is read from Apple Health. When both are available, zones are measured across your working range, from resting up to max.

Open Menu → Settings → Heart Rate Zones to see your numbers, where each one came from, and the five zones they produce. If you know better values — say you've done a real max test — tap Edit Manual Values and enter your own max or resting rate; clearing a manual value returns to the app's own.

Your time in each zone appears on every workout's Metrics tab. Charts are computed on demand, so adjusting your zones updates past workouts too.

Zone alerts are a StreetProof+ feature, set on the Apple Watch. In the watch app's Settings, the Heart Rate Zones section has Vibrate and Announce toggles, plus Zone Cue Settings where you pick what you're watching for: a ceiling (alert when you go above a zone), a floor (below), or a band spanning zones you choose.

When you drift out, you get a tap on the wrist, a spoken cue, or both — and a quieter one when you're back in. With both toggles off, no cues fire.

Yes. On the phone, Menu → Settings lets you pick what appears in each slot of the in-run metrics bar. On the watch, open Settings → Active Run Metrics to choose up to four stats and emphasize the one you care about most.

StreetProof tracks your splits at every mile, or every kilometer if you switch units in Menu → Settings.

On the Apple Watch, you can get a notification at each split: vibrate, an on-screen alert, or both, set in the watch app's settings. With StreetProof+, each split can also be spoken out loud as you run.

After the run, your splits are on the workout's Metrics tab in Menu → History. One quirk: Apple limits third-party apps from using their split format in Apple Fitness, so your splits display there as laps.

Yes. Indoor workouts — treadmill runs, stationary bike rides — appear in History alongside your outdoor ones, with their stats and splits. There's no route to draw, so they don't appear on the coverage map or count toward Proof Pins — but the workout and all its numbers are there.

How intense a run was, on a 0–10 scale: your average heart-rate zone across the run, doubled — a run held in zone 3 scores a 6. It measures how hard you worked per minute, not how much total work you did — a 200-meter sprint scores higher than a slow 10-miler, while Training Load captures which one cost you more. It's a quick check to see if your easy run was easy — if it's an 8, slow down next time.

How much a run cost you: minutes in each heart-rate zone, weighted by the zone, so longer and harder both add up — a measure sports science has used for decades. The workout page charts your rolling 7-day load with a dotted guide 30% above your average over the last month — research on training ramp rates puts elevated injury risk right around that jump. Treat the guide as a caution line, not a rule, and never as a substitute for listening to your body.

Where a run ranks against your own history once hills, heat, and distance — the things you can't control — are factored out. 50 is your typical; races should land high, easy runs low. Because distance is one of the adjustments, it can compare runs that pace alone can't: it will tell you whether your half marathon was a better performance than your 5K.

Location Beacon is a StreetProof+ feature that lets one person you choose follow along while you're out. Set it up once from Menu → Location Beacon: add their email address, optionally your name, and pick how often each device checks in. From then on it's automatic — every activity you start emails them a link to a private live page. No arming, no extra taps at the start line. Each link expires after the activity, and its data is deleted from our server within 12 hours of the activity starting.

It works from your iPhone, or straight from a cellular Apple Watch with your phone at home.

Each activity, they get an email with a link that opens in any browser — no app, no account, no sign-in. The page shows your route so far, your current position, elapsed time, distance, and how long ago the last update arrived. When you finish, the page says so.

The link works only for that one activity and expires a few hours after you finish. Next activity, next email, fresh link.

Updates queue on your device and send when you're back in coverage, so the route fills back in rather than leaving a gap. The page always shows how long ago the last update arrived, so your contact knows exactly how current the map is.

Have them check spam first — and mark it "not spam" if it's there, which fixes future ones too. You can test the whole path anytime from Menu → Location Beacon with the Send Test Email button.

Proof Pins are the heart of StreetProof+. Every block in your cities gets a pin at its center. Run the street and the pin flips from uncompleted to completed. The proof is yours, and when you've covered them all, so is the city.

Pins are dropped by algorithm, not scouted on foot. Use your head out there: skip any pin you can't reach safely, stay alert, and stay visible.

Open Menu → Progress and tap the + (or go through Menu → Settings → Manage Cities). On the Add tab, search for a city. If its pins are ready, tap Download and you're set. If we haven't built that city yet, tap Request and we'll place its pins for you; new cities can take some time, and yours appears automatically when it's ready. StreetProof covers US cities and towns, from the biggest cities down to small unincorporated communities.

Scan & Suggest does the searching for you: it looks through your run history, finds the cities you've been running that don't have pins yet, and lets you add each one with a tap.

Auto-Add Cities saves you a step. When it's on, finishing a run in a new area automatically adds that city's Proof Pins to the app, so your Progress page and pin stats in Workout Details just update on their own. No need to open Manage Cities or search for it yourself.

It's on by default for StreetProof+ users. If you'd rather add cities by hand, toggle it off in Menu → Settings. You can still add any city manually through Settings → Manage Cities or the + button on the Progress page.

Menu → Progress is your coverage, city by city: each row shows the city's completion percentage, how many pins you've completed, and a mini-map of your coverage so far. Finish a city and it moves to your completed shelf up top. Tap any city for the full picture: a coverage map of the whole city, plus pins remaining, runs, and distance there.

Open any run from Menu → History and check the Metrics tab. The Proof Pins card shows the pins that run completed, plus its Explore Score: a ring showing how much of the run was new ground (green) versus streets you'd already proofed (blue). A high score means you were out exploring; a low one means a familiar loop. Both count.

Pins are placed by algorithm, so occasionally one lands somewhere that doesn't make sense. You can flag it right from the map, and your feedback helps us make the packs better for everyone.

With Proof Pins visible on the map, tap Pin Feedback in the bottom-right corner. Confirm you'd like to report a pin, then select a reason:

• Temporarily closed (e.g., construction)
• Private or closed road
• Not safe to run here
• Street doesn't exist

Tap Submit and you're done. The reported pin is shaded on your map while we review the report. If we confirm the issue, the pin is dropped from the publicly available pack so no one else runs into it. We really appreciate the help keeping the pins accurate.

Fresh Start restarts your coverage from a date you choose — the day you moved, the day you decided to run every street, wherever you want the count to begin. Set it in Menu → Settings → Fresh Start: coverage counts from that date forward, and earlier routes render in gray on the map, on both iPhone and Watch. Your history is still there, just not counted.

One tap on Restore Full Coverage undoes it. Nothing is deleted either way.

StreetProof shows workouts from Apple Health that include GPS route data. Workouts without route data (indoor workouts, or workouts from apps that don't save routes to Health) won't appear on the coverage map — though they still show in History with their stats.

If a workout still isn't showing, open Menu → History and tap the refresh button, and make sure StreetProof has all the permissions it asks for. You can check them in Menu → Support; changes are made in the iPhone's Settings app under Privacy & Security.

Still missing? See the next question for a full resync.

Open Menu → Support and tap Resync All from HealthKit. It re-checks Apple Health for every workout with a route and imports anything that's missing. It's safe to run: existing workouts are preserved, and nothing is deleted.

Open Menu → Support and tap Reprocess All Proof Pins. It rebuilds your coverage from scratch from your workout history and selected activity types, so your map and Progress numbers come back correct. It's safe to run, and nothing is deleted.

A few reasons a place might not be available:

• Proof Pins are currently US-only, covering cities, towns, and communities across all 50 states, DC, and Puerto Rico.
• Some places don't have clearly defined boundaries in the public map data we use to build pin packs. If we can't find a boundary, we can't generate pins for it.
• Some rural or unincorporated areas that aren't a recognized named community won't have a pin pack. A run in one of those areas still shows on your map and saves to your history, but it won't count toward any city's coverage.

Route syncing sometimes takes a few minutes, especially after a Watch-only workout, so give it time before assuming something's wrong. Don't delete the workout from Apple Fitness just because the route is missing.

If the route still hasn't appeared after a while, make sure your Apple Watch is near your iPhone (for Watch-only workouts) and open both StreetProof and the StreetProof Watch app; syncing happens when the two can talk. If that doesn't work, restarting both devices usually does the trick. Still missing? Email us.

Give it a few seconds, then close and reopen the app. If it still shows locked, open the upgrade screen and tap Restore Purchases, which re-checks your purchase with Apple and unlocks on the spot. If it's still stuck after that, email us and we'll sort it out.

Email hello@reforged.studio with a description of what happened. Including your iPhone model, iOS version, and what you were doing when it happened helps a lot.

Workouts are stored in Apple Health. Open the Fitness app or Health app to delete them; note that this is generally permanent and the workout cannot be recovered. Deletions there will be reflected in StreetProof.

With StreetProof+, yes, two ways: GPX files (the standard route format most running apps and sites can read) or a CSV spreadsheet with a row of stats per run. Open Menu → History, tap the export button in the top corner, select the runs you want, and export. It covers whatever your current filter shows, and works for runs recorded in StreetProof and ones imported from Apple Health.

Workouts saved to Apple Health stay there and remain in the Fitness app. App settings are removed with the app; your Shoes roster syncs through iCloud and comes back on reinstall.

If you reinstall, your StreetProof+ purchase restores free (see the StreetProof+ section above), and your Proof Pin progress is rebuilt from your workout history during setup. The streets you've run stay proofed.